Certification Process
This document guides you through the certification process including some of the back-office activities which you don’t see usually.
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Complaint Handling Process
The purpose of the complaints handling process is to document, establish, implement, and maintain the system for addressing Complaints and Disputes as per requirements of ISO/IEC 17021
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Appeals Handling Process
The purpose of the appeals handling process is to document, establish, implement, and maintain the system for addressing appeals as per requirements of ISO/IEC 17021
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Certification Mark Use Policy
It is a good marketing tool to promote the overall organization’s performance of the respective management system
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Impartiality Policy Statement
Impartiality is one of the significant requirements of certification and is of highest importance in maintaining the trust that stakeholders should expect from our certifications.
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